Lenovo's 5Y Premier Support is an upgrade option from 3Y Premier Support, providing enhanced service and support for your devices. This service includes parts and offers around-the-clock assistance for five years.

• On-site support available 24 hours a day, 7 days a week, year-round
• Guaranteed response time of 24 hours
• Comes with phone support
• Includes parts as part of the service
• Service provided for 5 years

Specifications

• Producer product name: 5Y Premier Support (Upgrade from 3Y Premier Support)

Technical details

• Producer product family: Warranty

Additional specifications

• License quantity: 1 license(s)
• Product type: Upgrade
• Type: On-site
• Service type: Premier Support
• Service included: Parts
• Service time (hours x days): 24x7x365
• Response time: 24 h
• Number of years: 5 year(s)
• Phone support: Yes
• On-site support: Yes