Our online store accepts a variety of payment methods to ensure a convenient shopping experience for our customers. We accept major credit cards, such as Visa, MasterCard, and American Express, as well as debit cards. Additionally, we offer support for digital payment platforms like PayPal and Apple Pay. We are constantly working to expand our payment options to accommodate our customers' needs.

We strive to process orders as quickly as possible. While the process is under our control, the processing time before shipment may vary depending on the courier services. Typically, we ship orders as soon as possible, even the next day. However, if the supplier experiences justified delays, processing the order may take longer, and we inform you of this. Delivery time and potential customs delays are added to this processing time.

Within Europe, delivery usually happens faster than when shipping outside the continent. Nevertheless, expensive orders are often shipped via courier services to ensure reliability and speed. For standard delivery, the expected time may vary: on average, it takes about 2-7 days within the country, while shipping outside the country may take longer. International shipping times vary depending on the country and customs processing times. For remote regions, such as Australia or other countries on different continents, delivery may take longer, up to several weeks. However, if a courier service is used, the delivery will be faster, but with standard postal services, we can only wait, as postal services are beyond our control.

In any case, we ship using postal services that provide a tracking number, and most of the time, the package’s movement can be tracked. However, there are exceptions when the information provided by postal services is limited. We always strive to answer any delivery-related questions that may arise from the customer.

Our online store offers a hassle-free return and exchange policy. You can return or exchange any eligible items within 30 days of the delivery date, provided they are in their original, unused condition with all tags and packaging intact. To initiate a return or exchange, please contact our customer support team through our website or email, and they will guide you through the process. Please note that return shipping costs are the responsibility of the customer unless the item is faulty or an error has been made on our part.